It’s time to communicate better
April 4th, 2005
Every time I tentatively propose this idea in conversation - that
business people need to communicate better
- my friends nod their heads and exclaim
Yes! That is so true.
This blog and, from now on, my business are about just that: better communication.
For me, all communication, whatever the context, can be made better by applying these three principles:
-
The most effective communication is two way: conversation not broadcast, listening as well as speaking.
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Conversation is more than idle chatter: to show respect for those with whom we communicate and to gain value from the conversation for ourselves, we must be able to make our point clearly and memorably.
-
To do so, we must make best use of communication tools: in person, that might be what we say or how use our body language; on the podium, that might be the words we use or the design of our slides; online, that might be the content of our website or its accessibility or usability.
In business, I want to help my clients put those principles into action. My role may be consultative or more hands on. I might coach a client to blog, or write content myself; I might work with a client to write and rehearse a presentation, or design the accompanying slides; I might build a full website or simply help my client select a website developer.
I have worked in these areas before, both for money and for fun. Now I believe it is time to tie those activities together under the banner of
better communication.
Wish me luck.
6 Comments Add your own
1. Rosa Say | April 5th, 2005 at 3:11 am
Ho’omaika’i ‘ana Adrian, congratulations on your decision to begin this blog! I for one am overjoyed about your decision, and I am eager to learn from you.
I shall pick up your feed and visit often.
From our islands across the sea, aloha!
Rosa
2. Adrian | April 5th, 2005 at 7:53 am
For those of you who don’t know Rosa Say, of Say Leadership Coaching, let me introduce you.
Rosa is a leadership coach, based in Hawaii. Her book, Managing with Aloha, is all about bringing Hawaii’s universal values to the art of business. Rosa’s blog is a treasure trove of great business and management ideas, written with a passion and conviction that we all aspire to, but few emulate.
Rosa’s greeting above Ho’omaika’i ‘ana means congratulations. Now go to Rosa’s blog to figure out what I mean when I say:
Mahalo , Rosa, mea ho‘okipa
3. Freddie Daniells | April 6th, 2005 at 2:03 pm
about bloody time!
4. Freddie Daniells | April 6th, 2005 at 3:48 pm
oh and by the way…before Johnnie tells you, any chance we can have full feeds rather than the partial. Such a pain to have to click through to the site everytime.
5. Adrian | April 6th, 2005 at 5:03 pm
Thanks Freddie, I have just ticked the box in the WordPress admin to provide you with full, not summary, feeds. Eventually, I would like to provide both.
In fact, I have such a big list of next actions associated with this blog, it is making my head spin.
Freddie, by the way, is a co-conspirator on 173 Drury Lane , an expert on marketing technology for Cogentum , and one of the half dozen or so friends who have been urging me to blog. So blame him.
6. Freddie Daniells | April 8th, 2005 at 12:00 pm
thanks for the full feed - and looking forwrd to seeing the developments!
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